Partnership that powers possibilities Let’s Build Together

LogoTechstern
Get A Quote

Rolls Food – A Seamless Food Delivery Platform

Overview

The Client

Rolls Food is a mobile-first food delivery platform designed for food lovers who want quick access to their favourite rolls and meals. The platform allows customers to browse, order, and track deliveries in real-time, while offering restaurants and delivery drivers a simple yet powerful management system.

The solution included a customer mobile application, a driver app, and a web-based admin portal to manage operations end-to-end.

Modules

Key Features Delivered

01

Admin Panel

  • Dashboard & Analytics – A centralized view of daily operations.
  • Menu Management – Easy updates for restaurant menus and daily/special deals.
  • Customer & Driver Management – Complete control over user accounts, assignments, and complaints.
  • Order Management – Real-time tracking of orders and delivery status.
  • Coupon & Offer System – Flexible promotions with festival-based themes.
  • Reports & Complaints – Efficient handling of feedback and escalations.

02

Driver App

  • Driver Dashboard – Overview of assigned orders and delivery history.
  • Real-time Notifications – Alerts for new orders and updates.
  • GPS Integration – Accurate route mapping and navigation.
  • Payment & Collection Management – Track pay-ins and payouts.
  • Customer Details – Access to delivery addresses and order info.

03

Customer App

  • Customer Dashboard – Personalized user interface with smooth navigation.
  • Food Browsing & Filters – Search, sort, and explore meals effortlessly.
  • Coupons & Deals – Explore discounts and festival offers.
  • Multiple Payment Methods – Secure and flexible transactions.
  • Real-time Notifications – Order status updates.
  • Frequently Used Addresses – Quick re-ordering convenience.
  • Ratings & Reviews – Transparent customer feedback system.
  • Complaint & Support – Easy request submission and issue tracking.

Techstern

Working experience

Building Rolls Food required addressing multiple challenges commonly faced in food delivery ecosystems:

  • Real-time Trip Tracking – Customers demanded live order status and driver tracking for better transparency.
  • User Engagement – Increasing customer retention and engagement required regular updates, seasonal campaigns, and offers.
  • Payment Flexibility – A smooth and secure payment experience was necessary to support multiple payment methods and prevent transaction issues.
  • Operational Control – The admin needed a central system to manage menus, drivers, orders, and complaints efficiently.

Our team designed a scalable and user-friendly food delivery platform that provided an integrated experience for customers, drivers, and administrators.

The Rolls Food app successfully delivered a smooth, intuitive, and engaging food ordering experience for all stakeholders:

  • Customers enjoyed real-time order tracking, convenient payments, and engaging offers.
  • Drivers had a structured system for receiving and managing orders, leading to better delivery efficiency.
  • Admins could manage the entire ecosystem—menus, drivers, customers, and promotions—from a single unified dashboard.
  • Increased User Engagement through festival-themed updates, coupon codes, and personalized offers, driving customer loyalty.

The Rolls Food Delivery App demonstrates how a scalable, feature-rich digital ecosystem can transform the food delivery experience. With customer convenience, driver empowerment, and admin efficiency at its core, Rolls Food positioned itself as a one-stop solution for foodies and restaurants alike, paving the way for higher engagement, faster deliveries, and improved operational control.