Instead of saying “Please contact support,” an AI Agent can instantly check order history, provide shipment updates, and even escalate unresolved issues to a live agent.
Today’s customers and employees expect instant responses. Traditional chatbots — with their rigid, script-based answers — fall short. AI Agents go beyond simple bots by providing human-like, intelligent interactions that understand context and take meaningful actions.
Techstern specializes in developing AI-powered agents that work across customer service, HR, IT, and sales — available 24/7 to resolve queries, automate tasks, and deliver personalized experiences.
An AI Agent is an intelligent virtual assistant powered by Natural Language Processing (NLP) and machine learning. Unlike simple bots, AI Agents don’t just follow a script — they interpret intent, access real-time data, and provide accurate, personalized responses.
Employees check leave balances, policies, and holidays.
Patients book appointments and get reminders.
Customers track orders, return products, or find FAQs.
Reset passwords, create tickets, and solve common issues.
Define where AI agents can add value (customer support, HR, IT helpdesk, etc.).
Use Azure AI and OpenAI GPT models.
Connect to CRMs, HRMS, ERPs, and knowledge bases.
Launch on websites, Teams, Slack, WhatsApp, or mobile apps
Agents improve with each interaction.
Delivered enterprise-grade AI Agents on
Azure AI + SQL.
Expertise in conversational design for real-world business queries.
Secure deployments with compliance
(HIPAA, GDPR).
Microsoft Partner advantage for seamless ecosystem integration.
Upgrade from simple chatbots to AI Agents that deliver real value.
Techstern